To make sure we do every home entertainment system the way it’s supposed to be done, we follow a time-tested, six-step project management process to make sure you get the system you want, when you want it, where you want it, and how you want it.
Our 6-Step Process:
Step 1: Home & Plan Evaluation
It starts with our first meeting with you, when we’ll discuss exactly what it is that you’re looking to accomplish and what it might take to get that done. Then, if it’s an existing home or one that’s currently under construction, we’ll do a physical walk through of the property to see first-hand the space in which we’ll be installing the system. If the home is still in the blueprint phase, we encourage you to let us see the blueprints as early as possible. Often we can make suggestions for changes that will cost a lot less to do on paper than in wood and drywall. There’s a $99.99 charge for an existing home walk-through. It’s a necessary step in the process of discovering your needs, requirements, and system possibilities, so don’t hesitate to contact us even if you’re just starting to think about putting a system in your home.
After we’ve gone over all your home entertainment system and install-related particulars, we’ll put together a comprehensive proposal covering what we intend to do, along with the costs. Of course, we won’t just plop the proposal on the desk and expect a yes or no answer. We’ll go over the entire package with you and work with you to make any changes that might be necessary to provide a system that’s perfect for your home.
Step 3: Acceptance of Proposal
Once you accept the proposal and provide the appropriate deposit, the Project Management team takes over. One of their many duties includes staging the equipment for your installation in our warehouse so it’ll be ready when the time comes for the installers to do what they do best – installing equipment.
If your home is under construction, we’ll run wires and cables to various locations in your home before the walls have been closed in. (Doing this prior to the drywall going up is a huge time and cost saver!) If your home is already built, we’ll run the wires where they’re supposed to go, without being visible.
Step 5: Finish Out & Programming
Once all the wiring is completed and the walls are closed in, we’ll put in the fun stuff, such as the in-wall speakers and the flat-panel TVs on the wall. We’ll mark and bundle the connecting cables, and we’ll program the remote controls or the automation system.
Step 6: Demonstration
After the installation and finish-out is completed, our installation team will demonstrate your home entertainment system and educate you and your family on how to use and enjoy the system. But our involvement doesn’t end there. We’re always just a phone call away to provide on-going support in case of a system malfunction, or if you simply forget how to do something.